Frequently Asked Questions (FAQ)

General Moving QuestionsQuestions

We are based in Troy, NY, and proudly serve nearby areas including Waterford, Cohoes, Menands, Watervliet, and Wynantskill. We also offer statewide and interstate moving services.

We provide residential, commercial, local, long-distance, same-day, and apartment moving services, as well as packing and unpacking.

We recommend booking at least 2–4 weeks in advance, especially during peak seasons. However, we do accommodate last-minute and same-day moves based on availability.

Yes, all our movers are trained professionals, and we are fully licensed and insured for your protection.

Absolutely. We move pianos, safes, large furniture, and other specialty items with the right equipment and care.

Pricing & EstimatesQuestions

Pricing is based on distance, the number of movers needed, time involved, and any additional services like packing or special handling.

Yes, we provide free quotes over the phone, online, or through in-person consultations when needed.

No. We provide transparent pricing. Any additional charges will be clearly explained before the move.

Yes, we offer flat-rate options for certain moves, especially local and small jobs. Ask us for a flat-rate quote.

In some cases, a small deposit is required to secure your booking, especially for long-distance or peak-season moves.

Packing & PreparationQuestions

Yes, we provide full or partial packing and unpacking services to make your move easier.

Yes, you are free to pack your items. We recommend using quality boxes and labeling them clearly.

Yes, we offer boxes, tape, bubble wrap, and other packing materials for purchase or delivery.

Label boxes by room and contents, and clearly mark any fragile items. This helps streamline the unpacking process.

You should pack essentials (medications, documents, valuables) separately and transport them yourself if possible.